Answered By: Billie Peterson-Lugo
Last Updated: Nov 10, 2023     Views: 7

Cambridge and a few other major publishers have invoked a technology (SeamlessAccess) that – when it works correctly – allows researchers to identify the institution with which they are affiliated by selecting that institution and logging in with their institutional credentials (in our case the Bear ID/password).

However, this implementation with Cambridge does not work. We’ve tried to rectify the problem, but we cannot find a resolution. We’ve asked them to exclude us from the list of institutions that display, but they can’t do that because of the way they have implemented the technology – either they get ALL institutions, or they get no institutions (as we understand it).

Because only a few major publishers use this authentication technology, it always works best to go through the Baylor library system when trying to access electronic content from off campus. Here are links to a few FAQs that should be helpful:

In particular, we like/recommend the LibKey solution that is presented in the 2nd bullet point.