HelpDesk+ FAQs

When you print a document, you're creating a "spool" file on the PawPrints print servers. The size of a spool file can often be exponentially larger than the original document! Rather than setting a size limit on the original document, PawPrints' size limit applies to the spool file created on the server since that's the file the printer receives. Try printing the job in smaller chunks, removing unnecessary content, or saving as a PDF.